Zoom Contact Center for SMEs is a cloud-based customer support solution that helps small and medium businesses manage calls, chats, and customer interactions from one easy-to-use platform. It improves response time, increases agent productivity, and delivers a professional customer experience with flexible and scalable features. https://www.murfreesborovoice.com/article/100615/zoom-contact-center-for-smes-the-smart-way-to-transform-customer-support